# Set Other User's Presence - Admin

## POST /v3/user/presence

> Set presence information for a particular user.

```json
{"openapi":"3.1.1","info":{"title":"Pod API","version":"20.17.1"},"servers":[{"url":"http://yourpodURL.symphony.com/pod"}],"paths":{"/v3/user/presence":{"post":{"summary":"Set presence information for a particular user.","parameters":[{"schema":{"type":"string"},"name":"sessionToken","description":"Session authentication token.","in":"header","required":true},{"schema":{"type":"boolean"},"name":"soft","description":"If true, the user's current status is taken into consideration. If the user is currently OFFLINE,\nthe user's presence will still be OFFLINE, but the new presence will take effect when the\nuser comes online. If the user is currently online, the user's activity state will be\napplied to the presence if applicable. (e.g. if you are setting their presence to AVAILABLE,\nbut the user is currently idle, their status will be represented as AWAY)\n","in":"query","required":false}],"tags":["Presence"],"responses":{"200":{"description":"OK","content":{"application/json":{"schema":{"$ref":"#/components/schemas/V2Presence"}}}},"400":{"description":"Client error, see response body for further details.","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}},"401":{"description":"Unauthorized: Invalid session token.","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}},"403":{"description":"Forbidden: Caller lacks necessary entitlement.","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}},"404":{"description":"Not Found: user id cannot be located.","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}},"500":{"description":"Server error, see response body for further details.","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}}},"requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/V2UserPresence"}}},"required":true}}}},"components":{"schemas":{"V2Presence":{"allOf":[{"$ref":"#/components/schemas/V2UserPresence"},{"type":"object","properties":{"timestamp":{"type":"integer","format":"int64","description":"The time, in milliseconds since Jan 1 1970, when the presence state was set."}}}]},"V2UserPresence":{"allOf":[{"$ref":"#/components/schemas/V2PresenceStatus"},{"type":"object","properties":{"userId":{"type":"integer","format":"int64","description":"The ID of the user to whom the presence state relates."}}}]},"V2PresenceStatus":{"type":"object","properties":{"category":{"type":"string","description":"Presence status. Possible values are:\n  - UNDEFINED\n  - AVAILABLE\n  - BUSY\n  - DO_NOT_DISTURB\n  - ON_THE_PHONE\n  - BE_RIGHT_BACK\n  - IN_A_MEETING\n  - AWAY\n  - OUT_OF_OFFICE\n  - OFF_WORK\n  - OFFLINE\n"}},"required":["category"]},"Error":{"type":"object","properties":{"code":{"type":"integer","format":"int32"},"message":{"type":"string"}}}}}}
```

> #### 🚧 User role requirement
>
> To set the presence of another user, this endpoint requires to be called by a service user with the "User Provisioning" Entitlement.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://rest-api.symphony.com/main/presence/set-user-presence.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.