Remove Member
Removes an existing member from an existing room.
🚧 Rules and limitations
Currently, it is possible to remove all members from a room, however, this action is not recommended since the removal of all members leaves the room in an unrecoverable state. At any time, a room should have at least one owner.
It is not possible to remove members from deactivated rooms.
🚧 Required PermissionsNew room members can only be removed by:
Owners of the room
Compliance Officers and Super Compliance Officers who are not members of the room
Service Users with the User Provisioning role (members or not members of the room)
Note: The service user can always remove itself from the room without the need for a particular permission.
See Bot Permissions for a list of roles and associated privileges.
Jumbo Chat Rooms
When creating or deconstructing jumbo rooms (i.e. more than 1,000 members) in one bulk load, please be advised of the following:
Members should be added/deleted 1 member every "3 seconds" to allow key management functions time to process.
Members should be added out of working hours (best is during weekend maintenance)
Ensure at least 2 room owners are created (for room management backup purposes)
Please note, the maximum number of members that can be added to a room is dependent on your service type (i.e. Business or Enterprise Tier). Please notify Symphony Support when creating Jumbo Chat Rooms and our team will advise on maximum room size and monitor your launch.
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