Symphony Messaging REST APIs
  • Symphony Messaging API Reference documentation
  • Endpoints Reference
    • Bots Authentication
      • Session Authenticate
      • Key Manager Authenticate
      • Session Authenticate (Cert)
      • Key Manager Authenticate (Cert)
      • Session Logout
      • Key Manager Logout
    • Apps Authentication
      • Authenticate App
      • Pod Certificate
    • Apps On Behalf Of (OBO)
      • API Endpoints for Apps
      • App Authentication
      • User Authentication by User ID
      • User Authentication by User Name
    • Info - Health Check
      • Health Check
      • Health Check Extended
      • Session User
      • Agent Info
      • Echo
    • Messages
      • Get Messages
      • Create Message
      • Blast Message
      • Attachment
      • Import Message
      • Update Message
      • Suppress Message
      • Message Search
      • Message Search
      • Message Status
      • Attachment Types
      • Get Message
      • List Attachments
      • List Message Receipts
      • Message Metadata
    • Datafeed - Real Time Events
      • Create Datafeed
      • Read Datafeed
      • List Datafeed
      • Delete Datafeed
    • Datahose - Pod Real Time Events
      • Datahose - Read Events
    • Streams - Conversations
      • Related to IMs
        • Create IM
        • Create IM non-inclusive
        • Update IM
        • IM Info
      • Related to Rooms
        • Room Attributes
        • Create Room
        • Update Room
        • Room Info
        • De/Re-activate Room
        • Room Members
        • Add Member
        • Remove Member
        • Promote Owner
        • Demote Owner
        • Search Rooms
      • All streams
        • Share Content
        • List User Streams
        • List User Streams (Admin)
        • Stream Info
        • List Streams for Enterprise
        • Stream Members
    • Signals
      • List Signals
      • Get Signal
      • Create Signal
      • Update Signal
      • Delete Signal
      • Subscribe Signal
      • Unsubscribe Signal
      • Suscribers
      • Signal Object
    • Connections
      • Get Connection
      • List Connection
      • Create Connection
      • Accept Connection
      • Reject Connection
      • Remove Connection
    • Presence
      • Get Presence
      • Get All Presence
      • Get User Presence
      • External Presence Interest
      • Set Presence
      • Set Other User's Presence - Admin
    • Users
      • Users Lookup
      • Search Users
      • Follow User
      • Unfollow User
      • List User Followers
      • List Users Followed
    • User Management
      • User Attributes Object
      • Password Object
      • Roles Object
      • UserKeyRequest Object
      • Get User
      • List Users
      • Create User
      • Update User
      • User Avatar
      • Update User Avatar
      • User Status
      • Update User Status
      • List Features
      • User Features
      • Update User Features
      • Find Users
      • List Roles
      • Add Role
      • Remove Role
      • List Audit Trail
      • Suspend User Account
      • Get Bot Manifest
      • Update Bot Manifest
    • User Sessions
      • List Sessions
      • Logout Session
      • Logout All Sessions
    • Groups - Distribution Lists
      • OAuth2 Authenticate
      • Add a new user to an existing group
      • Insert a new group
      • Retrieve a group
      • Update a group
      • List all groups of specified type
      • Update the group avatar
    • URI Protocols
      • Create Protocol
      • List Protocols
      • Delete Protocol
    • Manage Apps
      • Create App
      • Update App
      • Delete App
      • Get App
    • Apps Entitlements
      • List Apps
      • Update App Entitlements
      • List User Apps
      • Update User Apps
      • Update All User Apps
    • Disclaimers
      • Disclaimer
      • List Disclaimers
      • List Disclaimer Users
      • User Disclaimer
      • Update User Disclaimer
      • Unassign User Disclaimer
    • Delegates
      • User Delegates
      • Update User Delegates
    • Information Barrier Groups
      • List IB Groups
      • List IB Group Members
      • Add IB Group Members
      • Remove IB Group Members
      • List Policies
    • Certificates
      • Public (Signing) Certificate
      • List Company Certificates
      • Create Company Certificate
      • Delete Company Certificate
      • Company Certificate Details
      • List Verified Certificates
      • List Trusted Certificates
      • List Certificate Types
      • Update Company Certificate
    • Malware Scanner
      • Malware Scanner APIs
        • File Malware Scanner State
        • Update File Malware Scanner State
      • Customer Malware Scanner APIs
        • Malware Scanner Health
        • File Malware Scanner
    • DLP Dictionary & Policy Management
      • Overview
      • Dictionary Management endpoints
        • Create Dictionary
        • All Dictionaries
        • Specific Dictionary
        • Update Dictionary
        • Upload Dictionary Content
        • Download Dictionary Content
        • Delete Dictionary
      • V3 Policy Management endpoints
        • V3 Policy structure for Create/Update
        • V3 Create Policy
        • V3 All Policies
        • V3 Get Policy
        • V3 Update Policy
        • V3 Enable Policy
        • V3 Disable Policy
        • V3 Delete Policy
      • V3 Violations endpoints
        • V3 Violations - Sample Responses
        • V3 Violations - Special Scenarios of Attachments
        • V3 Message Violations
        • V3 Signal Violations
        • V3 Stream Violations
        • V3 Violation Attachment Download
    • Audit Trail 2
      • OAuth2 Authenticate
      • Get Audit trails
      • Get distinct values of a list of filters
      • Get Audit Trail Stream
      • Get categories permissions
    • Compliance Barrier Groups
      • Compliance Group Types
      • Compliance User Groups
        • List Compliance User Groups
        • Get a Compliance User Group
        • Create a Compliance User Group
        • Update a Compliance User Group
      • Compliance Group Assignments
        • List Assignments
        • List Compliance Group Assignments
        • Update a Compliance Group
      • Compliance Group Memberships
        • List Memberships
        • List Compliance Group Memberships
        • Add Compliance Group Membership
        • Update a User Membership
  • Deprecated Endpoints
    • DLP Dictionary and Policy management
      • V2 Policy Management endpoints
        • V2 Create Policy
        • V2 All Policies
        • V2 Get Policy
        • V2 Update Policy
        • V2 Enable Policy
        • V2 Disable Policy
        • V2 Delete Policy
      • V2 Violations endpoints
        • V2 Signal Violations
        • V2 Message Violations
        • V2 Stream Violations
    • Create Presence Feed
    • Read Presence Feed
    • Delete Presence Feed
    • Get Message IDs by Timestamp
    • Health Check v2
    • Datafeed 1
      • Create Datafeed 1
      • Read Datafeed 1
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  • Authentication Using an RSA Public/Private Key Pair
  • Authentication Using Client Certificates

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  1. Endpoints Reference

Bots Authentication

Last updated 1 year ago

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When a bot process (API caller) starts, it must perform both session authentication and key manager authentication to obtain session tokens. These two tokens, which should be treated as opaque data by the bot, must be presented in custom headers with each subsequent REST API request. This authentication process can be performed using client certificates or a JSON Web Token (JWT) signed and verified using an .

Authentication Using an RSA Public/Private Key Pair

When a bot process (API caller) starts, it must first call the endpoint for authenticating on the Symphony servers (pod). This endpoint will examine the JWT provided to identify the bot user and return a session token.

The bot must then call the analogous endpoint for authenticating on the key manager. This endpoint will return another session token.

For more information, refer to .

Authentication Using Client Certificates

When a bot process (API caller) starts, it must first call the endpoint for authenticating on the Symphony servers (pod). This endpoint will examine the client certificate provided in the TLS session to identify the bot user and return a session token.

The bot must then call the analogous endpoint for authenticating on the key manager. This endpoint will return another session token.

This approach provides a cryptographically secure authentication mechanism for callers of the API, without requiring the bot process to perform any cryptographic operations. The secure authentication is implemented in the TLS layer and handled for the client by the SSL Socket library used to establish the network connection.

For more information, refer to .

RSA public/private key pair
RSA Session Authenticate
RSA Key Manager Authenticate
RSA Bot Authentication Workflow
Session Authenticate
Key Manager Authenticate
Certificate Authentication Workflow